Emergency Assistance and Intake at William Byrd Community House helps clients resolve their immediate crisis. Services include crisis intervention, intensive case management, food, bus tickets, rent and mortgage payments, utility payments and referrals for community services.
A total of 1,997 unduplicated individuals representing 794 households received emergency services last year at William Byrd Community House.
The Salvation Army Family Services Program assists families and individuals with “basic human needs” including financial assistance to pay heat or heat related bills (electric, gas, oil, propane and water bills if heat related), rent or mortgage assistance, food, household items, and clothing vouchers
During FY2004-2005, The Family Services program served 6,015. The program was unable to meet over 5,000 additional requests due to lack of funds.
Last year, 71% of the 200 clients surveyed were able to remain in their home and maintain their utilities three months after the assistance.